About The Royal Pets
More than a pet store — we are pet lovers, just like you.
A Uniquely Safe, Stress-Free Experience
We pride ourselves on providing a uniquely safe and stress-free environment for pet lovers and pets of all kinds. Shop with us today — online and in store — for a memorable experience.
We offer all customers a service second to none, and in addition you can find incomparable price bargains of up to 20% off pet food and accessories, unique daily deals, exclusive promotions, and expert advice.
48 hrs
Delivery on all orders
99%
Positive customer rating
24/7
Support all days
100+
Quality brands
Our Promise
We aim to provide the widest range of pet products, giving all customers exceptional value without compromise on quality. We strive to forge lifelong relationships with our customers through understanding the needs of you and your pet.
The need to always make readily available our customer's every desire will always be at the forefront of every decision we make — hence our tagline: "Your one-stop pet stop."
Our Story
More than anything, we are pet lovers. Our story was borne out of innovating solutions while regularly caring for our own pets — from the initial breeding of small rodents in primitive backyard setups, to becoming Nairobi's largest pet store. Our love for animals is still unchanged.
Over the years, we have learned, acquired expertise, and forged partnerships that let us bring you unbeatable prices and convenience on everything you buy from us.
We understand that our customers are pet lovers, not just pet owners — you view your pets as members of the family and believe they deserve the same level of care and comfort. We feel exactly the same way.
What We Do for You
Pet Boarding
We have a spacious location suitable for home-stays (pet-stays) for cats and dogs. Never worry about the well-being and comfort of your furry friends when you're away. All facilities are suitable for house-trained dogs with 24-hour monitoring.
Dog Grooming & Care
Our mobile grooming service comes to your home with all equipment and products. Full service includes: nail trimming & buffing, ear cleaning, bath, blow-dry, hair style or shave, and flea/pest spot-on treatment upon request.
Pet Shipping & Transfers
Moving to a new country or city? Need to import a pet from overseas? Our years in the industry give us contacts worldwide. We arrange safe, comfortable, and IATA-compliant transport for your pet to and from any location.
24/7 Support
Our team is always on standby. Pets, like babies, can have special needs at unexpected times. Contact us any time for tips, advice, or urgent delivery requests — we will do our best to accommodate you.
Find Us
Geoffrey Luruti Road, 1st North Avenue
Kahawa Sukari, Nairobi, Kenya
P.O. Box 46710-00100 Nairobi
Phone: +254 110 064 555 — Available 24/7