[vc_row][vc_column][vc_custom_heading text=”Shipping Information” font_container=”tag:h2|font_size:25px|text_align:left|color:%23434343″ google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal” el_class=”faq-page-title”][/vc_column][/vc_row][vc_row el_class=”inner-bottom-xs”][vc_column width=”1/2″][vc_toggle title=”What Shipping Methods Are Available for Orders within Nairobi and Kiambu?”]For Delivery Locations Within Nairobi and Kiambu:

• In-house delivery service
• 3-party service providers on client request
• Shipping arrangements made by clients
• 3-party Courier services
• 3-Party Party Boda Boda Apps

[/vc_toggle][vc_toggle title=”Can i request Urgent Delivery?”]Yes, for locally sourced items that are readily available at our physical shop. However, for items that are collected directly from stockists and suppliers, urgent shipping is unavailable. Urgent shipping is done through 3rd party courier services at the total expense of the client.[/vc_toggle][vc_toggle title=”What Are the Shipping Options Outside of Nairobi and Kiambu?”]Deliveries outside Nairobi are made using Third-Party Courier services.[/vc_toggle][/vc_column][vc_column width=”1/2″][vc_toggle title=”What is your Delivery Period?”]All orders are Processed and availability confirmed working 24 working hours or less. Orders are dispatched and delivered within 24 working hours or less. Within 48 hours or less you should have your items, though delays may occur due to unavoidable circumstances from time to time but the same shall be communicated in advance. Our shortest Delivery period has been as little as 2 hours.[/vc_toggle][vc_toggle title=”What are the Shipping options for orders outside Kenya and Within East-Africa?”]Shipping to East-African Countries is done through 3rd Party Courier Service of the clients choice, shipping is done at the clients cost.[/vc_toggle][vc_toggle title=”What delivery options are available?”]

• Order Online and Pick up In-Store
• Curb-Side Pick up ( No need to enter our store)
• Home Delivery within Nairobi and Kiambu
• Shipping to your nearest town for Delivery locations outside Nairobi and Kiambu

[/vc_toggle][/vc_column][/vc_row][vc_row el_class=”inner-bottom”][vc_column width=”1/2″][vc_toggle title=”Toggle titleDo I Need A Account To Place Order?”]

[/vc_toggle][/vc_column][vc_column width=”1/2″][vc_toggle title=”How do I track my Order?”]Deliveries made by our in-house team are tracked by calling us. Deliveries Provided through thid-party services providers are tracked by contacting them directly[/vc_toggle][/vc_column][/vc_row]